PrivacyPolicy

Our Customer Privacy Policy has been developed as an extension of our commitment to combine quality
products and services with the highest level of integrity in dealing with our customers. The policy guides how we
collect, store, and use information about customers and prospects. We will not sell, trade, or disclose to third
parties any customer identifiable information derived from the sales transactions or use of our website. This
includes customer names and addresses - without the consent of the customer. If we use other agents,
contractors or companies to perform services on our behalf, we will ensure that the company protects our
customer identifiable information.

You may return most items within 30 days of delivery for a full refund. We’ll also pay the return shipping cost if
the return is a result of our error.

Damaged Merchandise

All claims for merchandise received that was damaged in shipment must be made within 10 days of receipt.
All packing materials MUST be kept, regardless of obvious damage to the packaging in order for an
inspection by the carrier to take place.
Once you report that you have received damaged merchandise, we will begin the claim process with the
carrier and begin the process of replacement of the merchandise.
If we do not have a replacement available, a credit or refund will be issued.

Returns

All returns for non-damaged items must be made within 30 days of receipt.
Please keep the original shipping box and packaging material for a faster return.
The customer is responsible for returning merchandise at their cost unless we have shipped the item in
error.
All returns must be insured for their complete value and packaged to arrive safely without damage.
The customer will be credited or refunded for the merchandise that is returned in good/unused condition
with all parts intact.

Exchanges

All exchanges must be requested within 30 days of receipt of merchandise.
The customer is responsible for returning merchandise at their cost unless we have shipped the item in
error.
All merchandise must be insured for the complete value of the merchandise and packaged to arrive
without damage.
We will not ship exchange items until the return is received and we have had the opportunity to inspect
the merchandise.
Once we have received your merchandise in good condition, your exchange item will be shipped and/or
any credits processed.